Free Standard Freight
All orders ship free across the contiguous U.S. and Washington, D.C.
Authorized Dealer
Direct relationships with leading manufacturers. Full warranty support included.
Veteran-Owned
Owned and operated by a U.S. Army Special Forces veteran.
Direct Owner Support
Reach the owner directly. No call centers, no scripts, no queues.
About Elite Retreats HQ
Outdoor Luxury, Direct from Authorized Dealers
Elite Retreats HQ is an authorized retailer of premium outdoor furniture, fire pits, and fireplaces, based in Troutman, North Carolina. We work directly with manufacturers like Lloyd Flanders and Cal Flame, and through trusted distributors for brands including Dimplex, FireMagic, American Fyre Designs, Cowboy Cauldron Co., and Timber Stoves.
Every product on our site is current-season inventory from authorized supply chains, backed by full manufacturer warranties. We ship free across the contiguous United States and Washington, D.C., and we facilitate warranty claims and product support directly with the manufacturer when issues arise.
This is a small operation. When you reach out, you reach the owner — a U.S. Army Special Forces veteran who personally handles customer service, order coordination, and post-sale support. No call centers, no scripts.